Delivery Policy

At Omen Luxe, we take pride in delivering high-quality leather jackets and coats for men and women safely and on time. This Delivery Policy explains our shipping methods, estimated delivery times, and what you can expect when you place an order with us.

1. Order Processing

All orders are processed within 1-3 business days after payment confirmation.

Custom orders (custom colors, sizes, or designs) may require additional processing time, which will be communicated during the order process.

Once your order is processed, you will receive a shipping confirmation with tracking details if applicable.

2. Shipping Methods

We ship all orders via reliable courier services to ensure safe delivery.

Standard shipping time may vary based on your location and availability of the product.

Estimated Delivery Times:

Domestic Shipping: 3-7 business days

International Shipping: 10-21 business days

Note: Delivery times are estimates and may vary due to customs, local postal services, or unforeseen circumstances.

3. Shipping Charges

Shipping charges are calculated at on your location and chosen delivery method.

Any additional customs, duties, or taxes for international orders are the responsibility of the customer.

4. Delivery to Business Bank Account Payments

All payments are processed directly to our business bank account.

Orders will only be shipped after successful payment confirmation.

5. Order Tracking

Once your order is dispatched, we provide tracking information if available.

You can track your shipment online via the courier’s tracking system.

6. Shipping Restrictions

We currently ship to addresses worldwide.

Some remote locations may require additional shipping time or may incur extra shipping fees.

7. Damaged or Lost Shipments

We take utmost care in packaging your products.

If your order arrives damaged or is lost in transit, please contact us immediately at [info@omenluxe.com] or [Phone / WhatsApp : +1 551 346 2646]

We will work with the courier service to resolve the issue and, if necessary, replace the product.

8. Customer Responsibility

Ensure that your shipping address is correct and complete.

Provide contact details for any delivery inquiries or updates.

Custom orders (colors, sizes, designs) must be verified at the time of order.

9. Contact Information

For any questions regarding delivery or shipping:

Email: info@omenluxe.com

WhatsApp / Phone: +1 551 346 2646

Website: omenluxe.com